Membership and Affinity

drias International provides enrollment processing services, billing, customer service, call centre and reporting for some of North America's leading membership organizations and affinity marketing groups.

Services Offered

Data Processing and Reporting

drias International offers data processing and reporting services to associations, clubs, and any other groups which offer a menu of benefits to its members. The drias International system constitutes an end-to-end approach to handling your membership enrollments...all the way from automated opening of your enrollment form mail to summarization and periodic reporting of collected data. Examples include:

Returned mail and returned check new address searches
Survey results capture (from cards or forms)
Opening and de-insertion of large volumes of mail
Scanning of and attachment of documents to member or customer records
Standard reporting package
Custom reporting package based on partners' specific needs

Contact Centre

drias International is passionate about providing excellence in customer service.

drias International's skilled team includes an onsite mentor who conducts training on the specific menu of benefits offered for each client. The call centre team is supplied with scripts or call guides and detailed information, enabling them to provide excellent customer service as well as process any required changes to member records - per the directions of the member and according to your organization's business rules.

Billing and Payment Processing

drias International collaborates with our partners to select the billing options that best meet your timing preferences and reporting needs. We can accept a variety of payment methods.

Billing for groups can be accomplished via a list billing format or by sending printed invoices to individual group members. Payment options include credit card, EFT (direct debit) and direct bill.

Notification Services

drias International supports a comprehensive range of communication services for Membership and Affinity groups of all sizes:

Membership information kits
Member communications and notices
Marketing information
Customer satisfaction surveys

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Membership and Affinity

Services Offered

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Membership and Affinity

Services Offered